Request account deletion
Email [email protected] from the email linked to your game account. Use the subject Catch Everything account deletion, and include your game username if you have one.
This opens your email app. Review and send the message to submit your request. If it does not open, copy the address above into your email service. Never send passwords, verification codes or full payment details.
What happens next
Laxion Studio verifies account ownership before processing your request. We may reply to confirm ownership or clarify the affected account. If you cannot access your linked email, contact the same address for help. Opening this page does not delete anything.
Data removed
After verification, we remove or de-identify your Catch Everything account, public profile and username, rankings, saved cloud progress and associated game data as applicable. Deletion can prevent recovery of purchased balances, items and progress. It does not automatically refund purchases.
Records that may remain
Limited transaction, security or dispute records may be retained where required or permitted by law. We explain the reason and applicable retention period for any exception when handling your request. These are not kept as an active public profile or playable account.
Device data and Google services
Signing out or uninstalling alone does not delete cloud records. Android Settings → Apps → Catch Everything → Storage → Clear data removes local saves; progress without a backup may be lost permanently.
Game account deletion does not delete your Google account, Google Play transaction history or separate Google Play Games data. Manage Play Games data through Google's Play Games settings. You can also contact us to request deletion of specific game data without deleting your entire account.